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Start ShoppingEGR Delete Plug Kit for 2002-2007 ISX CM870 Stage 2
Nice product
Got the part I ordered in a timely manner, but one piece of what I ordered was missing. I do not recall getting an email about this either. However, a couple days later, a box arrived with the missing piece, tapped up everywhere. I believe the mail had some trouble delivering. Nonetheless, received the parts.
Thank you for your feedback! We apologize for any inconvenience caused by the delayed delivery of one of your order's items. Please be assured that your order was shipped in two separate packages to ensure safe and secure delivery. This sometimes results in a slight delay between arrivals, which unfortunately wasn't communicated clearly to you beforehand.
Regarding the missing notification, we deeply regret any oversight that may have led to you not receiving an update about the split shipment. We strive to keep our customers informed at every stage, and it seems we fell short in this instance.
We're glad to hear that despite the initial hiccup with delivery, the missing piece eventually arrived safely, albeit taped up due to possible handling issues during transit. We're constantly working to improve our shipping processes and communication to prevent such occurrences in the future.
Thank you for your patience and understanding. We appreciate your business and hope to serve you again soon with a seamless experience.
Shipping was fast and what I ordered and awsome prices on them great company